The Loyalty Card as Promotion Tool Essay Sample free essay sample

1. Analyse and specify the thought behind satisfaction and trueness. 2. Identify the correlativity between the Tesco nine card and improved client satisfaction and trueness. 3. Examine and measure the function played by Tesco nine card and trueness plans towards advancing inside clients. 4. Analyze the fortunes under which client trueness better Tesco net income. Introduction: Loyalty plan can be described as a strategy set with the purpose of honoring clients who often purchase from a peculiar shop or supermarket. This is achieved through cards which are awarded to the clients where points accumulate with every purchase made by them from their shops. The accrued points can thenceforth be redeemed and in bend be used to purchase goods from the same shops even without hard currency. In add-on. clients with trueness cards have the privilege of price reductions on merchandises so long as they have the card. The challenging and tough portion of any concern is converting clients to purchase one’s merchandises. We will write a custom essay sample on The Loyalty Card as Promotion Tool Essay Sample or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page After accomplishing that. it even becomes more ambitious to retain them through guaranting their satisfaction. The usage of trueness cards have proven feasible when it comes to keeping clients therefore maximising net incomes ( Kimmel. Weygandt. A ; Kieso. 2012 ) . Therefore. chief purpose of this Literature reappraisal is to hold an in deepness reappraisal and analysis of the impact of Tesco club card on client satisfaction and trueness behaviour toward Tesco. Customer Loyalty In simple footings. trueness can be defined as the act of being faithful. However it is deserving observing that the construct of client trueness in many scenarios has been misunderstood in the recent yesteryear. To cement on this. many writers have confused and even used it interchangeably with client keeping and customer’s repetitive behavior of buying at a peculiar shop. As for the repeated behavior and client trueness. the difference comes approximately due to the fact that in client trueness there is the knowing constituent that is ; it occurs for a ground and non by opportunity therefore contains more of accustomed or behavioral and attitudinal facets ( Hansen. 2000 ) . On the same breath. client keeping has the seller who is perceived to be the active party whereas trueness is focused on customers’ intrapersonal wonts. Loyalty is perceived as that which clients and consumers exhibits as relates to merchandises. shops. trade names and besides gross revenues forces. The grade of fond regard bing between a merchandise and a client is as a consequence of trueness. The other factor responsible for the varying degrees of trueness expressed by a client is repeat backing. Such fond regards are dictated by two dimensions which are the extent of penchant ( the much strong belief the clients has sing the merchandise or service ) and the extent of sensed merchandise distinction ( the easiness with which the client distinguishes the merchandise or service from the others ) . Highest fond regard is achieved when a purchaser has that strong feeling of purchasing penchant accompanied with a high degree of perceptual experience sing merchandise distinction ( Griffin. 2005. cited in Web6 ) . Beginning: hypertext transfer protocol: //www. maritzresearch. co. uk/multidimensionalLoyalty. hypertext markup language Customer SatisfactionSatisfaction can be described as the wholesome attitude towards a merchandise or service supplier or that emotional reaction directed to the difference bing between what is expected by consumers or clients and what they really receive in return towards the fulfillment of their demand ( Kotler 2000 ) . It can besides be defined as 1s feelings of delectation. exhilaration or displeasure brought as a consequence of comparing the perceived and the existent public presentation a merchandise. It is that contentment one gets after carry throughing their desires. demands or outlooks. Customer satisfaction is of great importance since it can be used as a step of how clients are excited about merchandises and services being offered by a shop. Guaranting that clients are ever happy is of benefit to any company. Such clients are most likely to stay loyal. increase their buying capableness and urge others to the concern. Measure of client satisfaction can be through inquiries which are paused to the clients which might include but non limited to. sing your experience of company Y. how can you rate your degree of satisfaction in the graduated table of satisfied to dissatisfied? Other inquiry might be. to what degree did company Y carry through your outlooks? Relationship between the client trueness and satisfaction In order for clients to be loyal. there has to be satisfaction realised from their side. A portion from the concern proprietors. clients besides need to continue the go oning relationship with the company and its merchandises. This is reflected by a aggregation of attitudes such as the purpose to purchase on a uninterrupted footing of the initial or extra merchandises from the company. willingness to mention other people to the company and committedness to the company that is non being easy convinced to abandon the company for its rivals. Continuous production of high quality merchandises and services with designs aimed at run intoing the customer’s needs is indispensable in the creative activity and nutriment of satisfaction. Consequences of customer’s truenessIt has been noted that concerns with long-run loyal clients have the capableness of making great fiscal highs in footings of profitableness as compared to those missing the same. Some of the grounds that enable them achieve such success ( profitableness ) include but non restricted to regular and consistence in the arrangement of orders which in term translates to less cost when it comes to functioning them. Long established clients besides have the inclination of purchasing more merchandises from the company. Customers who feel satisfied ever have the will of paying premium monetary values. Rivals do happen it hard come ining a market or increasing their portions in instances where there are loyal clients to a peculiar company. Cases of other clients being referred to the company are common and this happens with no expected returns expected by the urging loyal clients. Acquisition and service of new clients usually comes with a cost which for this instance is minimum since there is less demand for new clients and if need be. it becomes cheaper. This is advantageous since the cost of geting new clients is in the scope of three to five times every bit compared to client keeping in footings of cost. In add-on. loyal clients will be more than willing to give their feedback particularly in the instance of dissatisfaction which aid in commanding quality of company’s merchandises and services. Customer’s trueness is perceived to be a secret arm since it is non easy to state a competitor’s keeping rate. Reasons for the rapid addition in popularity of client trueness A critical rating Customer trueness is perceived to be the best attack to heighten stockholder worth through the development of relevant relationships with of import clients and client sections. Advocates tend to establish their statements on the psychological battle that originates from rank and the improved client penetrations ensuing from the analysis of program’s database thereby profiting the client and the house severally. On the reverse. critics base their statements that trueness ( both attitudinal and behavioural ) for a big figure of clients is inactive in nature and comes in the signifier of wont and non serious committedness. Customer trueness has two outstanding purposes. The first one being to supervise an betterment on grosss ensuing from gross revenues through increasing purchase/ public-service corporation degrees. and/ or adding the scope of merchandises acquired from the provider by purchasing. The 2nd purpose is considered to be more of defensive in nature since it geared towards constructing a closer nexus between a company’s trade name and its current clients with the hope of retaining and keeping current clients. Increased profitableness is guaranteed one time either of these purposes is realised. Traveling with the current economic state of affairs. trueness plans have become more utile since they help by supplying a sense of personal service in the absence of existent people ; this is clearly expressed in Tesco’s instance. Loyalty strategies have in most incidences led to increased purchases. gave the ability to big graduated table customize selling communicating. bound waste and assisted in advancing trust. Loyalty programmes purposes at placing and speaking to single clients on a big graduated table ; this accompanied by the flow of informations aids in transforming concern direction manner by retail merchants. Popularity of client trueness can be attributed to the fact that there is knowledge of the fact that losing a individual client means much more than doing a individual sale. The statement behind this point is that the company would lose all the watercourse of purchases that would be made by such a client in the hereafter ; therefore fring the customer’s life-time value to the concern. The other ground attached to the rapid rise in popularity of client trueness is linked to the grounds back uping trueness ; purporting that the net current worth rise in net income resulting from a 5 % rise in client keeping lies in a scope of 25 and 95 % in more than 14 industries. Loyal clients are endowed with the undertaking of doing more purchases. paying high monetary values for merchandises and increasing the client base through mentioning other people utilizing word of oral cavity. The statement that direction of loyal clients is inexpensive has besides worked positively towards popularizing client trueness. Such clients are perceived to be good informed therefore order and bringing procedures considered a modus operandi. Harmonizing to other pro-loyalty statements. loyal clients bring more certainty into the concern ; this could be in footings of improved client protection from competitory offers. digesting supplier’s errors and enhanced client feedback. However. such profitableness statements have received resistance from assorted quarters with their chief point of concluding being ; profitableness is pegged on concern basicss such as merchandises. services and processs but non client trueness as put frontward by trueness advocates. Others besides believe that success can be achieved through selling schemes with stooge primary base on understanding client economic systems and secondary to client trueness. It is deserving observing that despite all the unfavorable judgments levelled against client trueness. critics still acknowledges that it is a valuable subscriber to the stockholder worth of a company. Customer-Loyalty-Programmes The thought of client trueness programmes has been in being every bit early as the mid 1800s therefore non considered radical. The difference is comes in its easy to utilize facet for clients and the extent of engineering employed. Despite such betterments. the steering principle ( constructing long-run relationship with clients ) behind CLPs still holds. It can be noted that the ultimate purpose of every CLP is to increase the overall operational profitableness through client keeping. However. profitableness need be considered as a mid- or long-run end after the realisation of short term ends. Modern CLPs are using a sort of cards that indicate rank ; these are produced at the point of sale with the exclusive purpose of placing the client and entering the purchase inside informations and/or worth of the earned wages. Some of the cards used by and on behalf of retail merchants include but non limited to. payment or shop cards which are used by clients in paying retail merchant. Reward cards are used by retail merchants to honor clients for their continual purchases made. These are at clip called fillip or nine cards ; this is what Tesco’s club card entails. Combined cards function both as payment and wages cards. DecisionsSatisfaction and trueness selling undertaking of Tesco has enabled it better its concern scheme by germinating in its strategic perceptual experience of thought. Through this Tesco’s operations have changed from merely being an outstanding nutrient retail merchant to a concern driven by information. continually seeking for agencies to move as its customer’s value-adding agent. It uses client information as an plus which enables it take strategic attacks for pull offing clients. This made it possible for Tesco to be after for events and challenges to come. It’s client information assets uses to let it to take a strategic attack to client direction. This undertaking program provided us with a basic guideline of the things to come. It gave a simple description of the purpose. aims and methods of the survey and what the survey seeks to accomplish. It clearly mentioned the range of the research and countries where the survey will non throw much visible radiat ion on. Bibliographies: A. B. S. ( 2001 ) . Customer Loyalty Programmes and Clubs. London: Macmillan Business. B. A ; Evans. J. ( 2001 ) . Retail Management: A Strategic Approach. New Jersey:Prentice Hall Inv. Baker. M. ( 2000 ) . Marketing Strategy and Management ( 3rdedn. ) . London: Macmillan Business. Bergeron. B. ( 2002 ) . Necessities of CRM. New York: John Wiley and Sons. Berman. German capital: Springer-VerlagOppenheim. A. ( 1992 ) . Questionnaire Design. Interviewing and Attitude Measurement. . London. : Cassell Oxford Dictionary of Current English. Brown. S. A. ( 2000 ) . Customer Relationship Management. New York: John Wiley A ; Sons. Christopher. M. . . ( 2002 ) . Relationship Marketing. Oxford: Butterworth. David. ( 2003 ) . Retail Marketing Management. London: FT Prentice HallHart et Al. Frey. J. A ; . ( 1995 ) . How to carry on interviews by telephone and in individual. London: Sage PublicationGilbert. G. . K. P. ( 2001 ) . Principles of Marketing. 9th edition New Jersey: Prentice-Hall Inc. H. . H. ( 2000 ) . Customer Loyalty: Fata Morgana or Realistic Goal? Pull offing Relationships with Customers’ in Hennig-Thurau T. and Hansen U. Kimmel. P. D. ( 2012 ) . Fiscal Accounting: Tools for Business Decision Making. New York: John Wiley A ; Sons. Korper. S. A ; . ( 2001 ) . The E-Commerce Book: Constructing the E-Empire. New York: Morgan Kaufmann. Kotzian. P. ( 2007 ) . Arguing and Bargaining in International Negotiations: Onthe Application of the Frame-Selection Model and Its Implications. International Political Science Review / Revue Internationale de scientific discipline politique. Levy. M. A ; . ( 2004 ) . Retailing direction. New York: The McGraw-Hill Companies. Litwin. M. ( 1995 ) . How to mensurate study dependability and cogency. London: Sage Publication. Malley. L. ( 1999 ) . Researching Direct Marketing. London: Thompson Business Press. Mccorkell. G. ( 2000 ) . Direct and Database Marketing. London: The institute of directmarketing. Mitchell. D. A ; . ( ( 2003 ) . The Ultimate Competitive Advantage. San Francisco: Berrett-Koehler Publishers Iraqi National Congress. O. . T. A ; . ( 2003 ) . Retailing. New York: Palgrave. P. . M. ( 2003 ) . Marketing Management. New Jersey: Prentice-Hall Inc. Stewart ( 1996 ) . Building Brands Directly. London: Macmillan Business. Web site: Mintel Access on 28/10/2012 hypertext transfer protocol: //academic. mintel. com/sinatra/oxygen_academic/search_results/show A ; /display/id=12818

Im with the Band

Im with the Band With todays competitive market, I think many authors are failing to make an income because they havent decided what kind of author they are. Knowing what level youre willing to work, how much time you have, and your goals determine your success. Like rock bands, authors need to know where they stand: Garage bands For as long as I can remember, musicians have been trying to break into the industry. They start out as garage bands, to which I liken a writer who writes to publish. Someone who likes to share their work with their few followers of friends and family. They are content here or they wish to grow. But this is the type of writer who doesnt work their business as an author. They do it more for fun. Cover artists This group of musicians has established a following and has proven talented enough to be booked Local bands This group writes their own music, they practice on a regular basis, and are serious about their music, but many of them still hold a day job. A local band that plays its own songs stands out and builds a following. They may record their own music and submit to various venues or record labels, hoping to really break in to the music industry. And you know what? Some of them eventually do. They work hard, get better, get discovered, and get their big break. In the publishing world, this is that indie press that takes a chance on an unknown author. They front the cost, help publicize the book, and encourage their author to study and improve their craft. Or that self-published author who knows how to work their business. Some of these authors work hard to build their brand through marketing. Some may even get to quit their day jobs. Superstar The superstar is the musician who has proven their worth, can sell out shows, and produce new and relevant music on a continual basis. They treat their music career like a job, not relying on inspiration to motivate their record release or song writing, and they are constantly improving their skills. Theyve made it! An author reaching superstar status doesnt have to be equated with J.K. Rowling or Stephen King. To me, superstar status is when people beyond your scope of friends and family are buying your books, and when that day job moves farther in the background or becomes non-existent. They work hard and know that they have a show to put on regardless of whether or not they feel like being creative. Think of it this way: You may invest a year or two writing, editing, and publishing your book. Thats two years salary, and you should expect to make $20-$50K, right, depending on what you currently do for work, of course. So, my question is: Are you worth it? Is your manuscript polished enough to be worth that sort of an investment? Is your story original enough to gain a fan base? Are you working your book career as if it were a business to earn that salary? These are questions every author should ask; and if the answer is no, then its time to start taking those steps to perfect your craft in order to answer, YES!

7 Strategies for Landing Your Dream Job (Even If You Arent Qualified)

7 Strategies for Landing Your Dream Job (Even If You Arent Qualified) â€Å"Do what you love.† This is pretty common career advice, and you’ve probably heard it before. There’s just one catch- how do you get to that dream job, the job you really want? Especially if you don’t really have the experience or qualifications you need? All is not lost. Assuming you don’t want to jump from, say, retail clerk to astronaut, there are ways to help boost yourself up into your dream job. 1. Know What You WantIf you don’t have a goal in mind, it’ll be awfully difficult to set your path to get there. Before you start combing job listings or working on your resume, it’s important to know what your goal is here. This is especially true if your dream job is a bit of a stretch, professionally. Winging it won’t get you ahead here.If you’re having trouble deciding what that dream job can be, there are fun tools like this interactive dream job quiz that can help you speed up the thought process by taking your interests and offering real-world odds of getting a related job. (Sadly, it turns out my odds of becoming a TV-watching spy aren’t super high.)If you’re still not sure about how to juggle what you want to do versus what you’re qualified to do, career coach Laura Berman Fortgang has some great advice about how to cut through the noise and figure out what you want to get from your career:2. Know Your ValueExperience is a great attribute to have in your job hunt, but it’s not the only one. You also need to look at the quality of that experience: the skills and knowledge you have accumulated over time. Whether you’ve been working for 1  year or 15  years, you have steadily built your skills and your professional value. When you’re crafting your resume, think about using a format that showcases your skills, instead of using the traditional chronological format where you list your jobs, working backwards.3. See the Job Requirements as Gui delines, Not Set in StoneIf you think of the job description requirements as more of a starting point than an ironclad list of requirements, it can help remove some of that mental block to applying to a job that may be a reach. While some things may be non-negotiable (such as particular skills), other things may be more flexible if you have equivalent skills or experience. For example, if a job description calls for a Bachelor’s degree but you have an Associate’s and a number of skills related to the job, don’t let that scare you off. Just make sure you emphasize the qualities and skills that you do have to support the job description.4. Set Your StoryEveryone loves a good story- and hiring managers like a story that shows how great a person would be for this particular job. Your resume is the snapshot of your skills and professional experience, but your work doesn’t end there. You need to help set the narrative. Are you the savvy underdog looking to trad e up your skills for experience? Are you a bold career-changer looking to translate your skills and experience to a new industry? Your resume doesn’t tell a reader everything about you- just the highlights. This is why a cover letter can be essential, even in these days of automated submissions. Not only is it a chance to add more key words (more on that in a bit), but it lets you add some color and context about who you are, and summarize why you’re such a great fit for this position.If you don’t have tons of experience, it’s also a way to start the conversation about how your skills bridge a potential experience gap. Give the reader a reason to keep reading, instead of flipping ahead to the next resume. Work on your elevator pitch, which is a quick, succinct headline that answers three questions: who you are, what you do, and what you’re looking for. That’s the line you can hit in your cover letter, in a summary statement/objective on your resume, and again in the interview. This is your chance to set up your brand.5. Outsmart the Resume RobotsThese days, there’s a good chance that the first reader of your resume/application package isn’t even human. No offense to the robots out there, but this is not ideal if you’re trying to punch above your weight class, professionally. The smartest thing you can do here is know exactly what the company is looking for- and you have the job description right in front of you to help you do that. Make sure your resume and cover letter are hitting the key words that jump out of the job description- especially the ones related to experience, education, and skills. This is also where careful proofreading of your resume comes in handy; you want to make sure that your high-priority key words are spelled correctly, and match the way they’re presented in the job description. You don’t want to lie, but if you’re trying to get somewhat creative with y our qualifications, hitting as many of the key points from the job description as possible may get you past the first round, and one step closer to an interview where you can wow them with the skills you do have.6. Network Like CrazyYour network isn’t just a nice little collection of Twitter handles or LinkedIn headshots. These are people whose experience and professional kinship can help boost you from faceless applicant to contender. According to LinkedIn, a whopping 85% (!) of jobs are filled by network referrals. Why is this? Filling open jobs is time-consuming and expensive, and companies like to feel good about the choice and investment they’re making.Having someone else vouch for an applicant can help make that process easier, and push the applicant higher on the list than they might have made it if they just went through the usual process of 1) find job; 2) apply online; 3) wait for HR rep to call. Having someone talk up your skills and fitness for the job is i mmensely helpful. And you never know when an opening or an opportunity may pop up from your old boss, or that guy who sat next to you in Accounting class. Keeping these relationships fresh, and making an effort to attend industry events or networking events is definitely worth your time.7. Package Yourself CarefullyYou already know you need a resume, but that’s merely the first step. If it’s been a while since you redid your resume from scratch, guess what? Now’s the time to burn that sucker to the ground (not literally- no fire hazards, please) and create a new one for the opportunities you want:What Your Resume Should Look Like in 2017Here’s the Number One Resume Mistake You’re MakingWhat’s the Best Format for Your Resume?Your 5-Question Resume ChecklistAnd as always, it’s important to make sure you’re tailoring your resume to match the job you want. Customizing your resume doesn’t take long, and it can mean the differ ence between Joe, the Generic Okay Job Applicant and Joe, the Impressive Interview Candidate Who Would Fit in At Rodeo Clown Inc.But don’t neglect the other pieces here- the cover letter can be an essential part of your applicant package, especially when you’re trying to level up:Important Cover Letter Trends in 2017 That Will Help Your Job Search5 Must Haves for an Effective Cover Letter4 Steps to Writing a Kick-Ass Cover LetterAnd don’t skimp on interview prep, so that you’re ready when the call comes. Make sure your interview outfit and lucky shoes are ready to go, and get yourself in interview fighting shape:7 Real Life Interview Mistakes You Can Learn FromThe Most Important Talking Points for Your Upcoming Interview12 Easy Steps to a Successful Job InterviewIt also can’t hurt to brush up on what not to do. A few cautionary tales can help your interview game when the time comes:5 Reasons You Just Had a Really Bad Interview10 Personal Things Not to Say in an InterviewAfter all, this is your dream job, and you don’t want to feel like you’re scrambling to cover weaknesses or a lack of experience. The more you practice and work on your total package, the smoother you’ll look when you’re finally presenting yourself as the ideal applicant.

Reflective Report Essay Example | Topics and Well Written Essays - 1500 words - 2

Reflective Report - Essay Example Furthermore, members have different experiences and each has a preferable way to research for the required information. Therefore, we all decided to choose an area in which one would prefer to focus on at the beginning. This was also informed by the limited amount of time available. Even thought the group met every week, more work was done during our private times. On the other hand, the group meetings were useful as we all used this time to share the researched information and track what areas needed to be looked into with more detail. Also, with today’s technological advancement, we were all able to contact each other through mobile phones or email so as to share the findings thus far and seek for assistance from one another. The business plan consists of three parts. One of them is the market environment, which includes external and internal analysis as well as the strategic fit of the corporation. The main advantage of researching the current external and internal situations is the ability to identify the threats and opportunities for marketing purposes (Baines & Fill 2011) (see Figure 1). In our case, the environmental scanning was essential to understand why the company chose the specific strategies it did. For example, the company decided to create the focused shapes UK music (MixtapeMadness 2014). In addition, according to Mintel (2014), technological evolution changed consumer purchasing behaviour with a majority purchasing music products online nowadays. Therefore, in order to match consumer needs, the online platform was created for music downloads. Moreover, the â€Å"PEST† analysis was highly useful to track the environment that the company operates in (Mullins 2013). For example, economical factors such as low income among young consumers have influenced the company to create a free downloading website. The business plan also contained the marketing plan, which

Effects of Standardized Testing on Teaching and Learning Research Paper

Effects of Standardized Testing on Teaching and Learning - Research Paper Example Phelps (2005) continues to argue that through standardized testing, school administrations are better placed to evaluate if what they assess is in line with the provisions of the policy makers of education. In this case, standardized tests can be described to be of benefit to schools in terms of setting what needs to be assessed and how the tests can be manipulated to improve education. Standardized tests have also been credited for their ability to set aside measures for assessing the standards of education being offered in the schools. According to Plank (2009) standardized tests are an interpretation of the standards in which schools operate within, with the results of these tests giving a clear indication of the concepts being taught in that particular educational setting. In essence standardized tests set the standards that educators should aspire to achieve in the quest to deliver effective teaching and learning among the learners. On another point of view, standardized tests a ssess the accountability of the entire school programs in terms of learning and teaching (Bussert-Webb, 2000).Through standardized tests, educators are very keen in terms of the kind of programs they offer, and if it adds a positive to learning in the classroom setting. The results of these tests have over the years been reshaped to instill change in the educational system. However, this aspect requires a lot of monitoring and inclusion of incentives, for instance rewards on teachers, to see to it that reforms are put in place in the educational system. On another point of view, other studies indicate that testing has very minimal effects on the teaching and learning. This, according to Plank... This research will begin with the statement that the educational system requires the incorporation of tests so as to visualize if the contents of the educational system are well understood by the beneficiaries of teaching and learning. It is evident that the educational system has been facing a myriad of changes that led to the demand for putting in place measures that would cater for all the demands of the educational system. One of the themes that have been faced with a lot of debates in the educational sector relates to testing and measurement of learners’ ability in the educational setting. As a result of this theme, the need to come up with methodologies that would allow for understanding and awareness regarding what aspects need to be evaluated and how the evaluation process should take place has been on the policy makers of the educational system. Indeed, various analysts and researchers of concern with the educational sector have shown a lot of interests on the efficie ncy of the strategies used to train students and assess their mastery of concepts taught in the classroom setting. In light to this argument, it is of great importance that educators deal with the challenge facing them regarding formulating a standardized approach of assessing learner ability and how they can get involved in dealing with the challenges that come along with the tests subjected to the learners. Conclusively, tests and assessment play a vital role in the teaching and learning process.

Essay --

Abu Dhabi Police: Customer Relationship Management Abdullah Ali Mohamed K-91105597 Ahmed Abdullah Al Maysari K-81105597 â€Æ' Introduction about Abu Dhabi Police: Abu Dhabi Police is the major law enforcement agency in the Emirate of Abu Dhabi which was established on 1957. Abu Dhabi Police is mainly responsible for enforcing criminal law, enhancing public safety, maintaining order and keeping the peace throughout the Emirate. As a representative of the Ministry of Interior, and in its capacity as a global partner, the Abu Dhabi Police also works closely with local, national and international agencies to contribute to global peace and stability. Integrity, honesty and respect for human rights are the core values of the Abu Dhabi Police while the notion of public service is a central pillar in Abu Dhabi police thinking. Embraced as a legitimate partner by the community, the Abu Dhabi Police pursue efficiency and effectiveness through the use of the latest technological advancements and systems management practices. By incorporating the best of the old with the best of the new, Abu Dhabi Police has achieved the flexibility, adaptability and dur ability required to be widely regarded as one of the world's leading law enforcement agencies. Vision: To ensure continuity of Abu Dhabi emirate as community enjoys security and safety through the provision of high quality police services to citizens, residents of the emirate and its visitors. Mission: Working for a safe community, achievement of stability, reduction of crime rates. Contribution to implementation of justice in a manner that promotes the confidence of the public in police.â€Æ' The internal and external customers in Abu Dhabi police: Abu Dhabipolice externa... ...o customers are going in front of the other customers, in order to treat all the customers equally. Finally, availability of more seats in the waiting area will create a more satisfied customers, were they can be seated instead of standing in the crowded waiting area with a few seats available. Changes that can be implemented to improve the service provided by Abu Dhabi Police: Provide more smart services through the mobile, in order to complete all required services without the need to visit the service center. Continue providing training on communication skills to all the employees to maintain that the customers are satisfied while dealing with the customer’s service employees. Provide a suggestion and complains box to improve the service in Abu Dhabi police service centers in the future. References: http://www.adpolice.gov.ae/en/Portal/about.adp.aspx

Precarious Condition of Primary Education Essay

The status of the primary education given in the ZP run schools of the backward districts of Dhule & Nandurbar is a big mess & the administrators of both the Zilla Parishads are seem to be at their wits end because of the irresponsible teachers, & negligent staff. The trouble is doubled recently because of the increasing number of drunkard teachers who hardly attend the school & whenever they turn up they come up in dead drunk state. There have been incidences where the frustrated villagers have locked up the school after seeing that the deputed teachers don’t attend the school for weeks, & if at all they attend the school turn by turn. The headmasters, the teachers & the staff of the schools are hand in gloves in the conspiracy of absence from the school & whenever the authorities pay a surprise visit they try to cover up the matter. The CEO of Dhule ZP, Deependrasingh Kushwah last week suspended the headmasters of two schools & issued show cause notices to the staff teachers of two schools on account of the serious discrepancies in the number of students dubiously enrolled & the actual number of the students in these schools. Many schools in the mountain area of these districts are single teacher schools because the staff appointed never joins the duty & if at all join it is only on the paper. The teachers use their political connections & also grease the palms of the responsible officers to cancel their transfers to unwanted places in the hilly terrains of Shirpur, Dhadgaon, Taloda, Akkalkuwa, Shahada Tehsils of Dhule & Nandurbar districts. The level of the education & the training of the teachers amongst the ZP run schools is another problem & one doubts if the teachers have really complied the eligibility criterion for the appointment as a teacher. Sometime back when he was a CEO of ZP Dhule, Purushottam Bhapkar inspected some of the ZP run schools & was surprised to see that the teachers could not spell the simple word †Week†, they could not write correctly the spellings of the weekdays, many could not count beyond 100 & were unable to remember the tables beyond 10. The increasing number of alcohol addicted teachers in ZP school is another menace in these schools these days & in a recent Nandurbar ZP meeting the sitting standing committee member & Nandurbar District BJP president Nagesh Padwi raised this serious issue & appealed the administration & the standing committee chairman Jipalsingh Rawal to take serious action against the teachers found drunk in the school. Such is the peril of the incidences of drunken teachers attending the school that the demand of keeping alcohol test kit in ZP schools is tabled in this meeting by the members. Nandurbar ZP has decided to go for Dress Code for the teachers in ZP school so that the misbehaving teacher could be noticed. There is a demand from the villagers & the parents of the students where these schools are, to keep a biometric instrument which will keep the record of the attendance of the teachers & staff so that the defaulters could be brought to books. The members of the standing committee also pointed out in this meeting that there are many schools running in the district only on paper & the authorities also have a record of such schools but because of the political influence, interference no action is taken on the teachers & the staff involved. The members of ZP, the administration claim that it is the teachers & staff of the school having the backing from the political leaders of the districts, is responsible for the rack & ruin of the education in these schools. Overall the situation of the primary education & the ambitious Sarva Shiksha Abhiyan Scheme of the government in ZP run schools of Dhule & Nandurbar Districts is really a weltering one. ———————————————————————————————-